Covid-19

The Government announced on 23rd March that people should stay at home wherever possible with restrictions on retail outlets opening. In line with current advice, some businesses need to stay open for the public good and to support the nation.  House Clearance Staffordshire--City Clearance provides a support role to key sectors and also provides essential services to homes and businesses where waste may cause an environmental hazard or where individuals are unable to dispose of waste themselves.

We recognise that we provide essential services to many of our customers and want to reassure them that we will continue to provide them with a service as long as we are able to do so. There may be some delays in collection or getting to you during this period.

In order to protect our customers, we have put in a place a number of measures including:

 

  • Waste should be placed outside, wherever it is possible to do so, to ensure that there is no close human interaction

  • Where this is not possible, waste should be contained in a single room away from other people

  • We are not able to collect if you are exhibiting symptoms or have been exposed to the virus or are isolating due to potential exposure

  • Our staff are taking precautions and only attending work if they are fit to do so

  • We will not hand over tablets/ipads, mobile phones or documentation and will sign these on your behalf

  • We will carry out our duties with a fresh set of laundered clothes every day and PPE will be worn, where appropriate – this is normal for us. 

  • We have hand sanitizer and use it regularly – again this is normal for us

  • We check the government website daily and any advice will be followed/adhered to

 

We would ask all customers to cooperate fully during these difficult times to ensure we can continue to operate safely.

**We do not carry out deep cleans on infected areas**